To support our partners, sometimes we would need to “see” what could be causing the problem or how we can help in programming.

Here are simple instructions on how to grant jrb audio/video, inc. access to your Control4 system.

Go to:

Login with the CUSTOMERS User Name and Password.

Click on My Account and then Users & Devices.

Click on Link Existing User.

Enter the email address then click Link.


You will see the account linked when completed.

*Currently supporting Control4 systems running 2.9.1 and higher.